| |9 OCTOBER 2022HIGHERReviewpandemic and remote/hybrid workplace scenarios, programs have to be developed holistically. When it comes to us, the learning paths for our new hires are always a combination of technology and power skills. Our fresher training programs are gamified ­ usually with a theme. In an effort to provide an ecosystem which increases their awareness, we also have master classes, mentoring programmes and coaching sessions with in-house experts. We proudly share success stories of our value demonstrations and how these power skills helped in making an impact. We expose them to certain situations through role-play and real time scenarios to understand how they are applying these skills. Our rewards and recognition framework also promotes and encourages freshers to focus on the importance of power skills. Apart from that, dedicated programs to develop first time managers to prepare them for leadership roles are also sewn into the overall career development plans. Businesses are currently using learning management systems to evaluate the performance of employees and offer them necessary training. In your opinion, what is the most effective way to ensure employee training? It is important to let employees know what skills they need, but it is more important to highlight why they need those skills. Learning management systems are essential in today's world. But using them just to track and assign trainings is not enough anymore. They need to be a part of the ecosystem that helps in role building and role development. An L&D teams' key responsibility is to create an ecosystem which enables employees to be owners of their learning goals, with direction and guidance from managers. We have our LMS integrated with our skill matrix system which in turn is directly related to the career architecture of each employee. Our employees are fully aware of the skills they need to have and at what levels to optimally perform in their roles as well as to grow in their careers. Team members can rate themselves and if a skill gap is identified by the manager, he/she can enroll their team member(s) into a program at the click of a button. We have automated the entire process of enrolment, training and assessment via our LMS. Online learning platforms have grown in popularity over the last couple of years. What are your views on the online certification courses offered by these platforms and its impact in improving the employability of students? Online learning platforms are fantastic. They are helping bridge some of the gaps that organizations are looking for from students. Most of them are designed and delivered by experts. They are frequently updated, and relevancy is ensured. Being certified is an added advantage from an employability standpoint; and for an individual it adds to the pride quotient. The only flip side is that the well-known ones are expensive and are not affordable by everyone. The gig worker community is growing in India. In your opinion, what are some of the essential things a student should know before choosing freelancing as their career option?Gig worker community is the future. Something new in the morning is getting old in the evening. In this information and influencer-led world, the sky is the limit. It will be good for students to do research before deciding freelancing as a career option. They need to be aware of not just the subject they choose, but a few branches around that. They should be aware of the pros and cons. And most importantly, they ought to understand their style of working.
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