| |19 April 2019HIGHERReviewStudio Infrastructure; Teacher Training Labs; Accent Training Labs; Language Learning Solutions and K-12 Smartclass Solutions. "The challenges that our clients face are inherently attached to delivering the quality of education and research output. At Bridge People, our focus clearly has been towards fitting our offering in those spaces. If I have to explain, our offerings span across the life cycle of an institution touching its nerve centers from Library, Professional Development, Research, Innovation, Publishing, MOOCs, Studio Infrastructure, Language Skill Development, Digital Content, and Technology based content delivery. All of our initiatives are focused towards excellence in academic or research outcomes," mentions Jagadeshwaran V, Director - Service Delivery, Bridge People.Today, Bridge People has 99 percent returning customers, thus allowing the firm to scale considerably faster. "We respect the fact that it's easy to lose a customer but getting one is the most difficult. The habit of customer first is inculcated in the company's policy. Our employees are mentored to respect customers and why they need to take extra efforts even if there are activities not defined on their KRA that is needed to deliver a world-class service delivery. We understand the importance of services and our executives and engineers do not shy away from walking that extra mile be it early part of the day or later after work hours," shares Karthik R P, Director - Key Accounts, Bridge People.Elevating Learning Experience with Skilled Team of ProfessionalsWith its cumulative expertise of over 200 man-years in education and related developmental areas, Bridge People has served more than 250 clients including names like Indian Institutes of Management - Consortium, Indian Institutes of Science Education Research ­ Consortium, Indian Institutes of Technology, Jawaharlal Nehru University, SRM University, Manipal Academy of Higher Education, Dept. of Atomic Energy, NOKIA, PHILIPS, TATA Trust and many more. The firm believes that their phenomenal growth has been possible due to its customers who have recognized their services and more with their partners who have put their trust on the firm's capabilities and knowledge of the market.Bridge People aspires to be a leader in the Education Technology Solutions space with a clear eye on innovation and new product development. The firm focuses on innovative products and has invested in product development activites with a clear eye of IPR. Some of the products are in advanced stages of release and Bridge People expects to have these products launched in mid-2019. "All products are developed for India from India, and clearly we wish to take our products from India to the world and multiple ideas are currently on the drawing board. The objective will be to deliver real life, made to purpose products that work for institutions," speaks Mahesh C N, Director ­ Finance, Bridge People. The firm clearly has an eye on scaling its operations and aspires to reach out more than 3000 customer accounts over the next five years. Bridge People is now in discussions to generate funding for the scale-up activities which are in various stages with multiple funding agencies; the objective is to generate gross revenue of 100 crores in the coming years.Jagadeshwaran VMahesh C NKarthik R P
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