| | 8 July 2017HIGHERReviewJobs of the Future: Opportunities in the IT SectorIN MY VIEWJames Stanger is Senior Director, Products, CompTIA, and the voice of the world's information technology industry. CompTIA is dedicated to advancing industry growth through its educational programs, professional certifications and public policy advocacy.As the world becomes more digitalized, com-panies are transforming to use technology more intelligently and more strategically. This is leading to the creation of new jobs in the IT sector even as some earlier ones evolve or get obsolete. When we talk about jobs of the future in the IT sector, the terms "evolution" and "transformation" are critical. Many of the names of future job roles already exist. Yet the responsibilities and tasks within those job roles will morph and change over time. For instance, the job role of security analyst is currently well-defined. This individual focuses on us-ing Secure Information and Event Management (SIEM) tools, studying threats, managing vulnerabilities, and responding to incidents. In the future, the job role of "security analyst" will probably remain the same, but new skills or approaches will be required for this job.The following are a few key job roles of the future in four different spheres of the IT sector ­Infrastructure, Development, Security and Data. But, they will morph over time:Jobs in the Sphere of InfrastructureTechnical support/Help Desk/Service Desk Worker: The technical support role is increasingly described under the term "Information Technology Service Manager (ITSM)." An ITSM's job role has moved beyond "break-fix" support, for over ten years, now. It has evolved from PC support to network trou-bleshooting, mobile phone device support, log in and authen-tication support, and sophisticated troubleshooting. This is a fast-growing job role and is more vital to companies than ever before. This job role can be fulfilled by internal IT workers, or by workers who are part of a Managed Service Provider (MSP), as described below.Cloud: A chronic shortage of cloud-savvy workers con-tinues. Surveys show that more companies wish to move to the cloud, but are hindered by the lack of skilled, knowl-edgeable workers. Automation, Orchestration, and more so-phisticated uses of virtual machines lead the way for cloud-James StangerBy James Stanger, Senior Director - Products, CompTIAbased implementations. The job role has morphed over time. New requirements include more knowledge about security, containerization, how to use cloud technolo-gies to control costs and conduct migrations. Migrations, interestingly, can be from Enterprise (installed systems) to the cloud, and vice versa. In the future, migrations from one vendor's cloud solution to another will be increasingly common. Additional Job Roles:Systems Engineer / Cloud Virtualization Engineer: A per-son who creates and manages virtualized platforms. Some-times also called a cloud and computing service manager.
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