Importance Of A Positive & Inclusive Culture In An Organization
Ruby Kumar, Head - HR, Macawber Beekay
Suggest a few steps to be taken by the organization to create a positive and inclusive culture.
To answer this, firstly we should understand '"What is culture". Culture guides employees on what behaviors, expectations and way of working in an organization. When we talk about positive and inclusive Culture, our strategy shall be aligned accordingly, and which play the significant role to promote the Positive and Inclusive Company Culture. Communication is the Key! Whether it is Top-down communication or bottom-up communication, there has to be a culture of open communication wherein employees are communicated or informed through Management Meetings, or town hall meetings about Company's business plan, Business turnover etc
Promote Diversity and Inclusivity: Create a positive, inclusive work culture by welcoming individuals from all backgrounds irrespective of gender, religion, language etc and celebrating their differences. We can also make diversity a part of your recruitment strategy and ensure diversity and inclusion continue to be foundational elements.
Employee Development and Recognition:
Recognize and reward employees for achieving outstanding results and offering training and development opportunities. Doing so will encourage employees to continue performing at impressive levels, and make them feel valued within the company.
Embrace Flexibility and Work-Life Balance:
Finally, it's important to recognize that employees have lives outside of work, and creating a positive and inclusive corporate culture means embracing flexibility and work-life balance. This not only helps to reduce stress and burnout but also supports a culture of trust and respect.
Zero Tolerance/Harassment Policy: A crucial facet of a positive work culture is providing employees with the opportunity to speak openly about issues they are facing ? in and outside of the office ? and have access to the support and resources they need. By implementing the Zero tolerance policy OR Sexual harassment policy, it really helps.
Briefly explain the role and impact of communication on the company culture.
As I mentioned earlier, Communication is the Key. It?s very important that how we are driving Communication at the Organization Level, Department Level, and employee?s level.Having a clear line of communication within a team and with other teams/departments not only strengthens the relationships among employees, but also enables them to easily collaborate with each other and collectively work in achieving the organization objectives. However, it is also important for the business leaders to work on the roadmap with detail plan on the culture journey with milestones and the same has to be communicated repeatedly at all the level thorough various modes while focusing on two most important factors ? trust and openness. Also, managers and team leaders must have periodic team meetings as well as one-to-one informal meetings with their team members so that their emotional quotient is also taken care of by the company.We also need to understand the mode of communication. Face to Face communication, online communications, or digital communications to create more visibility.
What role does organizational culture play in the decision-making processes and overall organizational performance?
Organizational culture has a direct impact on the employees engagement and experience with the company. Culture has to be aligned with Company?s Mission, Vision Core values which should decide the Culture Archetypes. Culture is nothing but the set of behaviors Or the way of working that employee demonstrate in the organization and others feel it.When an organization promotes a culture of transparency, has clear expectations, provides continuous feedback, and offers the right recognition, employees can easily understand what is expected of them.
Secondly, Organization Culture directly impacts the employee motivation and engagement, and employee engagement directly impacts the Organization?s performance.Creating and nurturing a strong organizational culture does not only help in employee engagement but also impacts the : Loyalty and Openness, Attract the best talent, Reduce turnover rates and retain employees, Be more competitive. And these all improve the organization?s performance and productivity.Engaged and committed employees ensure the well performed and motivated organization for better productivity and growth.
As a successful business leader, what are some of the key measures every organization must implement to encourage continuous learning and growth among its employees?
Gone are the days when organizations used to have fixed annual training programs that were common to employees across the entire company. Given the rapid rate at which new technologies are coming up in the market today, companies have realized the importance of constant upskilling of their employees based on skills and improvement areas thus investing a lot of time & money in this regard.Currently, Organizations are using various methods and ways to encourage continuous learning and growth among its employees. Such as.
Buddy and Mentoring System ? It helps the employees in the initial day to connect with the organization and understand the organization culture.
Set Learning Goals for employees. ? By setting Learning Goals for employees, gives clarity about their learning goals for the year so that employees are focused and motivated to learn and grow.
Technology for Learning Support - that Offer employees the opportunity to attend training sessions or workshops that focus on their specific areas of expertise. Utilize eLearning platforms and digital tools to provide employees with flexible and convenient learning options.
Encourage collaboration and knowledge sharing: Foster an environment where employees feel comfortable sharing their knowledge and expertise with one another.
Offer incentives and recognition for learning achievements: Reward employees for successfully completing training programs or achieving learning milestones.
Foster a growth mindset among employees: Promote a culture where learning and personal growth are valued, and employees are encouraged to view challenges as opportunities to develop their skills. This can be achieved by celebrating effort and progress, rather than just focusing on outcomes.
Encourage personal developments with Customized training programs - Many companies are even going an extra mile in this regard by devising custom-built training programs for each department as per their functional areas.
Ruby Kumar, Head ? HR, Macawber Beekay
Holding A Certification Of Advance Human Resource Management From IIM Ahmedabad, And MBA In Human Resource Management From Ishan Institute Of Management & Technology, Ruby Is A Seasoned HR Professional With Over Two Decades Of Experience In The Various Industries. Prior To Joining Macawber, She Has Handled The HR Function Across Numerous Companies Such As ITC, Traxon India, Reliance Retail, Angel Broking, Faithful+Gould, BEUMER Group And EFS.
To answer this, firstly we should understand '"What is culture". Culture guides employees on what behaviors, expectations and way of working in an organization. When we talk about positive and inclusive Culture, our strategy shall be aligned accordingly, and which play the significant role to promote the Positive and Inclusive Company Culture. Communication is the Key! Whether it is Top-down communication or bottom-up communication, there has to be a culture of open communication wherein employees are communicated or informed through Management Meetings, or town hall meetings about Company's business plan, Business turnover etc
Promote Diversity and Inclusivity: Create a positive, inclusive work culture by welcoming individuals from all backgrounds irrespective of gender, religion, language etc and celebrating their differences. We can also make diversity a part of your recruitment strategy and ensure diversity and inclusion continue to be foundational elements.
Employee Development and Recognition:
Recognize and reward employees for achieving outstanding results and offering training and development opportunities. Doing so will encourage employees to continue performing at impressive levels, and make them feel valued within the company.
Embrace Flexibility and Work-Life Balance:
Finally, it's important to recognize that employees have lives outside of work, and creating a positive and inclusive corporate culture means embracing flexibility and work-life balance. This not only helps to reduce stress and burnout but also supports a culture of trust and respect.
Zero Tolerance/Harassment Policy: A crucial facet of a positive work culture is providing employees with the opportunity to speak openly about issues they are facing ? in and outside of the office ? and have access to the support and resources they need. By implementing the Zero tolerance policy OR Sexual harassment policy, it really helps.
Briefly explain the role and impact of communication on the company culture.
As I mentioned earlier, Communication is the Key. It?s very important that how we are driving Communication at the Organization Level, Department Level, and employee?s level.Having a clear line of communication within a team and with other teams/departments not only strengthens the relationships among employees, but also enables them to easily collaborate with each other and collectively work in achieving the organization objectives. However, it is also important for the business leaders to work on the roadmap with detail plan on the culture journey with milestones and the same has to be communicated repeatedly at all the level thorough various modes while focusing on two most important factors ? trust and openness. Also, managers and team leaders must have periodic team meetings as well as one-to-one informal meetings with their team members so that their emotional quotient is also taken care of by the company.We also need to understand the mode of communication. Face to Face communication, online communications, or digital communications to create more visibility.
What role does organizational culture play in the decision-making processes and overall organizational performance?
Organizational culture has a direct impact on the employees engagement and experience with the company. Culture has to be aligned with Company?s Mission, Vision Core values which should decide the Culture Archetypes. Culture is nothing but the set of behaviors Or the way of working that employee demonstrate in the organization and others feel it.When an organization promotes a culture of transparency, has clear expectations, provides continuous feedback, and offers the right recognition, employees can easily understand what is expected of them.
Secondly, Organization Culture directly impacts the employee motivation and engagement, and employee engagement directly impacts the Organization?s performance.Creating and nurturing a strong organizational culture does not only help in employee engagement but also impacts the : Loyalty and Openness, Attract the best talent, Reduce turnover rates and retain employees, Be more competitive. And these all improve the organization?s performance and productivity.Engaged and committed employees ensure the well performed and motivated organization for better productivity and growth.
As a successful business leader, what are some of the key measures every organization must implement to encourage continuous learning and growth among its employees?
Gone are the days when organizations used to have fixed annual training programs that were common to employees across the entire company. Given the rapid rate at which new technologies are coming up in the market today, companies have realized the importance of constant upskilling of their employees based on skills and improvement areas thus investing a lot of time & money in this regard.Currently, Organizations are using various methods and ways to encourage continuous learning and growth among its employees. Such as.
Buddy and Mentoring System ? It helps the employees in the initial day to connect with the organization and understand the organization culture.
Set Learning Goals for employees. ? By setting Learning Goals for employees, gives clarity about their learning goals for the year so that employees are focused and motivated to learn and grow.
Technology for Learning Support - that Offer employees the opportunity to attend training sessions or workshops that focus on their specific areas of expertise. Utilize eLearning platforms and digital tools to provide employees with flexible and convenient learning options.
Encourage collaboration and knowledge sharing: Foster an environment where employees feel comfortable sharing their knowledge and expertise with one another.
Offer incentives and recognition for learning achievements: Reward employees for successfully completing training programs or achieving learning milestones.
Foster a growth mindset among employees: Promote a culture where learning and personal growth are valued, and employees are encouraged to view challenges as opportunities to develop their skills. This can be achieved by celebrating effort and progress, rather than just focusing on outcomes.
Encourage personal developments with Customized training programs - Many companies are even going an extra mile in this regard by devising custom-built training programs for each department as per their functional areas.
Ruby Kumar, Head ? HR, Macawber Beekay
Holding A Certification Of Advance Human Resource Management From IIM Ahmedabad, And MBA In Human Resource Management From Ishan Institute Of Management & Technology, Ruby Is A Seasoned HR Professional With Over Two Decades Of Experience In The Various Industries. Prior To Joining Macawber, She Has Handled The HR Function Across Numerous Companies Such As ITC, Traxon India, Reliance Retail, Angel Broking, Faithful+Gould, BEUMER Group And EFS.
