Aakash Thakur, Vice President & Head of Corporate Human Resources, Vardhman Textiles, in interaction with Higher Education Review, shared his views and thoughts on how positive work culture influences employee engagement and retention as well as the steps leaders should take to create a culture that makes new hires feel valued.

Aakash is a seasoned international HR leader with expertise across industries like Oil & Gas, Pharmaceuticals, Chemicals, Retail, Textiles, and more in APAC, the Middle East, and India. Renowned for driving transformative change, he excels in aligning HR strategies with business goals, optimizing talent management, HR technology, and fostering a positive, high-performing work culture.

New hires often face challenges in adapting to a new work environment. How do you think a positive work culture influences employee engagement and retention, particularly for those just starting?

A positive work culture shapes employee engagement and retention, especially for new hires. When employees feel welcomed and valued from the outset, they are more likely to commit to the organization long-term. A supportive work environment fosters trust, making new hires feel safe to express ideas, ask questions, and take initiative. This sense of belonging leads to higher motivation and satisfaction. Engaged employees are also more likely to exhibit proactive behaviors, such as seeking growth opportunities, collaborating, and offering innovative solutions. Moreover, in a positive culture, there is a shared vision and open communication, which helps new hires align with company goals and values. This connection enhances their sense of purpose, making them more likely to stay with the company. On the other hand, a lack of a positive culture can result in disengagement, leading to high turnover rates and increased recruitment costs.

A collaborative and communicative culture can play a big role in the success of new hires. How can organizations ensure that their culture encourages open communication and teamwork for new employees?

Organizations can foster open communication and teamwork by establishing clear, consistent communication channels and emphasizing collaboration as a core value. Regular team meetings, both formal and informal, offer opportunities for new hires to engage with their colleagues and ask questions. Mentorship programs also help bridge the gap between experienced and new employees, facilitating knowledge-sharing and guidance. Furthermore, leadership should model transparent communication by encouraging feedback, providing constructive criticism, and addressing concerns promptly. Encouraging cross-departmental projects allows new hires to interact with various teams, fostering a sense of collaboration. Another effective strategy is creating a culture where everyone’s contributions are valued, making new hires feel heard and appreciated. Building these practices into the company’s values will not only ensure better communication but also promote teamwork, which is crucial for innovation and employee satisfaction.

Starting a new job can be stressful. How can a positive work culture help alleviate anxiety and make the transition smoother for new employees?

Starting a new job can be overwhelming, but a positive work culture can significantly alleviate the anxiety associated with this transition. First, a welcoming atmosphere, where new employees are introduced to colleagues and the company’s mission, helps them feel at ease. Clear onboarding processes, along with access to resources and ongoing support, allow new hires to quickly understand their role and expectations. Moreover, a culture that promotes psychological safety encourages new employees to speak up about challenges or concerns, knowing that they will be supported rather than criticized. Offering flexible work arrangements can also reduce stress, as it provides employees with a better work-life balance. In a positive culture, leaders and colleagues are approachable, and this openness fosters a sense of security, ensuring new hires are confident in their transition and have the tools they need to succeed. This supportive environment leads to quicker adaptation and improved job satisfaction.

Leadership sets the tone for the workplace environment. What steps should leaders take to create a culture that makes new hires feel valued and supported?

Leaders play a pivotal role in shaping the workplace culture, particularly for new hires. To make them feel valued, leaders should prioritize creating an inclusive and supportive environment. This begins with a structured onboarding process that provides new employees with the tools and knowledge they need to succeed, along with a clear understanding of the company’s values and expectations. Leaders should also be available for regular check-ins, offering constructive feedback and addressing any concerns the new hires may have. Recognizing the accomplishments of new employees, whether through informal praise or formal rewards, helps them feel appreciated. Additionally, leaders should encourage collaboration and team-building activities, so new hires can build relationships with their peers. Offering professional development opportunities and empowering new employees to take ownership of projects shows trust in their abilities and fosters their long-term engagement. By leading with empathy and inclusivity, leaders create a culture that allows new hires to thrive.

Adapting to changing workforce expectations is critical to attracting top talent.  How do you think workplace culture needs to evolve to support future generations of employees?

As the workforce evolves, so must workplace culture to meet the expectations of future generations. Millennials and Gen Z place a high value on work-life balance, purpose-driven work, and a sense of belonging. To attract and retain top talent, organizations need to embrace flexibility or the kind of arrangements that support work-life integration. Furthermore, future generations expect to work for companies that prioritize diversity, equity, and inclusion (DEI), where employees feel their voices are heard and respected. A culture that embraces technology and innovation, while providing opportunities for continuous learning and career development, will appeal to younger employees who value growth and adaptability. Transparency in leadership decisions, along with a focus on mental health and well-being, is also essential. Future generations will expect a culture that aligns with their values, offering meaningful work and a supportive environment that fosters personal and professional development.